Book Your Service Call Online
Booking of service calls are made easy and convenient with our latest online technology. Complete the details below and receive quick confirmation on a service call booking.
Terms & Conditions
- The service call will only be confirmed once proof of payment is received. Email Proof of payment to [email protected] (EFT Only)
- Our standard callout fee is R450 ex VAT. Any callout within a 75km radius will be billed at an additional R200 ex VAT per hour.
- The callout fee covers the first 1 and a half hours on site, there after a fee of R350 ex VAT will be charged.
- Callout fee does not include the supply and installation of any new equipment.
- Service calls will be confirmed within 24 hours (Monday to Thursday). Service calls requested on Friday will be attended to on the following Monday.
- The callout fee is non-refundable unless cancellation is submitted in writing at least 24 hours prior to scheduled callout.
- Call outs will be attended to from 9am until 6pm. should there be any reason why we cannot attend a callout, you’ll be informed prior to the scheduled time.
- Should the appointment not be rescheduled or cancelled for this reason, a full refund will be issued.
Benefits of Booking Online
3 Year On-Site Swop Out Guarantee
Our guarantee will cover all cctv equipment for a 3 year period.