Customers reviews
What our clients say
"Thanks for the follow up, yes everything has been resolved and the issue is sorted. The camera lenses were also cleaned which was going over and above what was expected, great service thanks."
"It was a great pleasure dealing with the entire staff of Iron Curtain - from Justin down to the chaps working under Ryan. Everyone proved to be friendly, helpful and professional in their approach and no one ever minded going the extra mile or spending extra time on site to ensure all was to our satisfaction & understanding. It’s not often when purchasing products or services that they exceed our expectations as yours have and in our eyes Iron Curtain is an example in the industry & we would gladly recommend & promote your services to others."
"Your service has been absolutely terrific!"
"So far my dealings with Iron Curtain have been pleasant and efficient. Kevin is a good front of house guy and has technical knowledge. Isaac knows his stuff. And the rest of the guys that have been out here have got the job done. Pricing is reasonable. No bad things to say."
“I have been using the services of Iron Curtain Security since the beginning of 2012. I have never had a query fall on deaf ears and the enthusiasm they have offered throughout all my dealings with them, is a welcomed addition. I will continue with Iron Curtain for many years to come and I wish them all the best on their ever expanding venture.”
Thanks for the getting the job done so quickly.I’m very happy with everything and the team worked well on site, so compliment to Iron Curtain.
I am impressed with your current service delivery levelOnce again Iron Curtain has come through. Need I say that you one of the best service providers in the Western Cape
It needs special mention that Lance and Martin of Iron Curtain aresuperb individuals that were a real pleasure to work with. Theirprofessionalism and care taken with the installation was noted andhugely appreciated. They were communicative throughout the process andconsistently patient with each adjustment done in order to optimize thesystem. They can truly be congratulated as being excellent ambassadorsfor Iron Curtain.
Service that was provided was very professional and i would recommend it to our clients if needed. Thank you to technicians who was very helpful through the installation process. Superbly done!!
Andre Botha
08:29 29 May 20
The technical team sorted my issues out professionally and proficiently and even cleaned the cameras afterward. Yongama... (Technical) and Phil (I.T.) are great examples of knowledgeable and hard working employees that put the client first. Keep up the great work guys.read more
Gareth Cowan
17:00 21 May 20
Phil was easy to work with and readily provided assistance despite the late hour.
Kevin Zinn
09:32 19 May 20
Phil provided friendly and professional service. He was punctual for the appointment and sorted out the problem... swiftly. Thanks,Kevinread more
Chris Sutcliffe
10:19 01 Apr 20
Quite some time since Iron Curtain installed our system and cameras at The Bean People factory. I got caught out with... the lockdown and a newish phone which was not linked to the system. Phil spent some time on it and got me up and running remotely so I can now visit our factory electronically again. And we all remained at home! Feel secure about the premises. Thank you Iron Curtain!read more
Dario Costa
08:00 20 Dec 19
I needed to have my Wifi and security camera system setup after renovations to my home and Lucien from Iron Curtain... assisted me via telecommunication with great patience and professionalism. Thankyou Lucien !!!!read more
M Mully
13:22 12 Dec 19
Professional outfit from beginning to end..... and reasonably priced. Thank you Craig, Leonie, Yoke and Kevin
Denise Vigus
11:54 10 Dec 19
What a lovely bunch of helpful and friendly people at Iron Curtain. Thank you. Its not everyday that service is this... outstanding.read more
Tanya Le Roux
10:48 12 Nov 19
We have been with Iron Curtain for a few years now - and highly recommend them. Great value, professional staff and... excellent serviceread more
Grim Rieper
12:33 11 Sep 19
Great service and easy to deal with, all round pleasure from Iron curtain.
Thanks guys
Ryno Oosthuizen
15:26 20 Aug 19
I would just like to personally thank Patrick exceptional service that he has given me as a customer. He has really... impressed me with the way he goes about doing his job.
He is willing to always go the extra mile, he is always friendly, helpful and very knowledgeable in what he does.read more
Anita Geffroy
09:26 16 Aug 19
Lucian was extremely professional, kind and patient with us and managed to sort out all of our issues over the phone.... Thank you Lucian for the incredible service!read more
Zain Moosa
08:45 15 Aug 19
Thanks Lucian and Kevin for stepping up and sorting out our issues. Good decision getting Kevin back on the team. Keep... up the good work.read more
Marlo Golding
12:00 08 Aug 19
Thanks for all your help.
Pass on my thanks to the team that installed the cameras and access control at my house,... I’m really happy with what they did and their professional approach. They did a great job. And to Kevin (The IT Guy!) for both visits, he was gave me a great transfer of knowledge on the products and software.
Lastly to Craig for the initial assessment, he was professional and very clear of what is needed after giving him my requirements. I was close to going with another provider until he contacted me to setup the assessment.
All the best guys!
Marloread more
Valentino Barrioseta
13:43 25 Jul 19
Not happy with the customer service after the installation. We are a school and have tried to get them to service some... cameras they installed just few months ago and they don't come back to our calls or emails in weeks, which puts us and the students at risk. Everything was smooth till we paid and finished the installation , after that all has been a constant chasing.read more
PropConnect Operations
08:21 18 Jul 19
ICS offers the best customer service in the industry by far. We have always had a great experience when it comes to new... installations or when urgent maintenance is required. No job is too big or too small for them and their pricing is spot on. We would definitely recommend that ICS be used as your preferred supplier. Thank you Craig, Yoke, Lucian and Ryan.read more
dclaytn .
06:46 06 Jul 19
Whenever I am in a fuss and need some urgent help, Yoko and team have always gone the extra mile. Even working overtime... to get the job done for us! This level of service is really wonderful! Thanks for your patience and meeting our security needs!read more
"Izak has once again serviced us extremely professionally. He always listens and addresses the issue 100%. Thank you."
"I contacted Iron Curtain Security after seeing their sign on the wall at my dentist and I am thrilled that I did. I have consistently received highly professional , super –efficient service and the staff are knowledgeable, friendly and responsive . I would highly recommend Iron Curtain to anyone needing home security and give them a solid 5 out of 5."
"Iron Curtain provides an indispensable feature. Support is always available and always efficient. Thank you."
"Dear Craig, Phil and I have to compliment you Ryan and your Iron Curtain Security team on the outstanding service of a one day installation of the CCTV at G on Herbert. True professionalism, fairly priced, very well specified and high quality workmanship. Your brand is a credit to the CCTV industry!"
“Great Service - Done 100% to my expectations, blessed with great people.”
In the 4 years we have lived in Vredehoek I can honestly say that one of the best things we ever did was install a Camera System with Iron Curtain Security. From Quoting to Installation to Back Up Support they have been and continue to be excellent. The only down time was when we switched to Fibre recently and the router lost all its settings. Not their fault but they again went above and beyond to restore everything at 7pm.I know Security is a concern for everyone and appreciate its an investment but having the ability to do a 360 view around the property both when at home and remote is very reassuring and also saved us a few lengthy trips back home when the alarm has been triggered. Checking remotely we can see its been a local cat or the local wind. Big thumbs up to Craig, Yoke and the Team
Cross quoted as one does. And they came in with the best equipment with the best price. What really got me, was that without even discussing it, Craig understood the aesthetics of my store and his team executed with absolute excellence. They were there all day and did not know about them. Was best service I've had in a long time. Nice one and thank you.
I would like to thank your team that installed our CCTV on Friday for an outstanding job. The staff were so polite, work was neat and really mad a big impression. Please can you forward my word of thanks to the guys.You should be very proud of your staff!!
Most efficient, friendly and professional service ever !!!
